Our weekly blog – Realize the Value (and Advance the Mission) – features experts from throughout Agilex weighing in a variety of timely government IT topics.  Our goal is to foster a lively dialogue within the communities that we serve.

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Sometimes The Truth Hurts...

At Agilex, we are often times put in the unique situation of getting involved in projects that previously have had delivery issues. We get in, do some detective work, look at existing artifacts, talk with the people on the ground, and generally come to the same conclusion. There are a lot of people working hard, but often in multiple directions. Common findings include -

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Where There's Smoke

All too often when agile teams who are leveraging scrum reach out to me, I hear a lot of the same pain points:

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Patterns in Hybrid Cloud Deployments

As more and more enterprise IT organizations are encouraged to investigate the use of public clouds for commodity computing resources, many of them begin their journey by implementing a hybrid cloud strategy. As a cautious approach to public cloud computing, the idea of modernizing internal assets into a private cloud while testing public cloud usage is a sound practice that provides IT with maximum flexibility.

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No One Cares About the Algorithm

After digesting the latest House of Cards' cliffhanger or solving another crime with Sherlock, I often turn to Netflix for suggestions on how to spend the next hour or so. I'm on my couch ready to watch and my TV offers up eye-catching movie graphics, show titles, and a brief synopsis of top recommendations all tailored to my preferences. Decision-making is easy and, with the click of a button, I've made my selection.

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Contact Centers – Ground Zero for Big Data

Contact centers are the nerve center for companies' intelligence gathering efforts, where data can instantly translate into profit-enhancing customer service. Contact center managers work routinely with large amounts of data and use it to manage staff. Add a comment Add a comment

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